Terms of Use

Last Updated: July 6, 2026

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Welcome to the website of Glenn Medical Systems, Inc. (“we,” “our,” or “us”). These Terms of Use govern your access to and use of our website, online store, products, services, forms, content, and related website features.

By accessing or using this website, you agree to these Terms of Use. If you do not agree with these terms, please do not use this website.

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1. Use of This Website

You may use this website for lawful purposes only. You agree not to use this website in any way that could damage, disable, overburden, or impair the website, interfere with another party’s use of the website, or violate any applicable law or regulation.

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You also agree not to attempt to gain unauthorized access to any portion of the website, customer accounts, systems, servers, or networks connected to this website.

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2. Website Content

The information on this website is provided for general informational and business purposes. We make reasonable efforts to keep website content accurate and up to date, but we do not guarantee that all information, product descriptions, pricing, availability, specifications, or other content will always be complete, accurate, current, or error-free.

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We reserve the right to update, modify, remove, or correct website content at any time without prior notice.

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3. Products, Services, and Availability

Glenn Medical Systems, Inc. provides products, parts, repairs, services, and support related to oxygen concentrators, respiratory equipment, and durable medical equipment industries.

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Product availability, pricing, specifications, descriptions, and service offerings may change at any time. We reserve the right to limit quantities, discontinue products, correct pricing errors, refuse orders, or cancel orders when necessary.

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Submitting an order through the website does not guarantee acceptance of that order. We may contact you if additional information is needed to process or fulfill your order.

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4. Online Store and Purchases

When you make a purchase through our website, you agree to provide accurate, complete, and current billing, shipping, contact, and account information.

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You are responsible for reviewing your order carefully before submitting it. We are not responsible for delays or issues caused by incorrect information provided during checkout.

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Payment processing may be handled by third-party payment providers. By submitting payment information, you agree to comply with the terms and policies of the applicable payment processor.

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5. Shipping, Delivery, and Risk of Loss

Shipping times, delivery dates, and availability estimates are provided for convenience and are not guaranteed unless expressly stated in writing.

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Risk of loss or damage may pass to the customer once products are transferred to the shipping carrier, subject to applicable law and any specific shipping terms provided at checkout or in written communication from Glenn Medical Systems, Inc.

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6. Repairs, Estimates, and Service Requests

If you request repair services, estimates, technical support, warranty assistance, or other equipment-related services, you agree to provide accurate information about the equipment, issue, service needs, and shipping details.

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Any estimate provided is based on the information available at the time and may be subject to change after inspection, testing, or additional evaluation.

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We reserve the right to decline repair or service requests when equipment is unsafe, unsupported, unavailable for parts, or otherwise unsuitable for service.

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7. Medical Equipment and No Medical Advice

Some products or services offered through this website may relate to oxygen concentrators, respiratory equipment, replacement parts, or other medical equipment needs.

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The content on this website is not medical advice and should not be used as a substitute for advice from a qualified healthcare provider. You should consult a physician or appropriate healthcare professional regarding medical conditions, prescriptions, treatment decisions, or use of medical equipment.

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Glenn Medical Systems, Inc. does not diagnose medical conditions, prescribe treatment, or provide medical recommendations through this website.

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8. Prescription and Regulatory Requirements

Certain products may require a prescription, documentation, or compliance with applicable laws, regulations, or manufacturer requirements. You are responsible for ensuring that any product you purchase or use is appropriate for your intended use and complies with applicable requirements.

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We reserve the right to request additional information, decline a sale, or cancel an order if required by law, regulation, product restrictions, or company policy.

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9. Customer Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your login information and for all activity that occurs under your account.

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You agree to notify us promptly if you believe your account has been accessed without authorization. We are not responsible for losses resulting from unauthorized account access caused by your failure to protect your login credentials.

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10. Employment Applications

If you submit an employment application through the website, you agree that the information you provide is accurate and complete to the best of your knowledge.

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Submitting an application does not guarantee employment, an interview, or further consideration. Glenn Medical Systems, Inc. reserves the right to review, retain, or reject applications at its discretion and in accordance with applicable law.

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11. Intellectual Property

All website content, including text, graphics, logos, images, icons, design elements, product content, page layouts, and other materials, is owned by Glenn Medical Systems, Inc. or used with permission, unless otherwise stated.

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You may not copy, reproduce, modify, distribute, display, publish, sell, or use website content for commercial purposes without prior written permission from Glenn Medical Systems, Inc.

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12. User Submissions

If you submit information through forms, messages, reviews, applications, or other website features, you are responsible for the content you provide.

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You agree not to submit content that is false, misleading, unlawful, threatening, abusive, defamatory, obscene, confidential, infringing, or otherwise inappropriate.

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By submitting content through the website, you grant Glenn Medical Systems, Inc. the right to use that information as necessary to respond to your request, process transactions, provide services, support business operations, and comply with legal obligations.

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13. Third-Party Links and Services

This website may contain links to third-party websites, social media platforms, payment processors, shipping providers, or other external services.

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These third-party websites and services are not controlled by Glenn Medical Systems, Inc. We are not responsible for their content, privacy practices, terms, security, availability, or actions.

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Accessing third-party websites is done at your own risk.

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14. Disclaimer of Warranties

This website and its content are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Glenn Medical Systems, Inc. makes no warranties or representations regarding the website, its content, availability, functionality, accuracy, or reliability.

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We do not guarantee that the website will be uninterrupted, secure, error-free, free of viruses, or available at all times.

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Product warranties, if any, are limited to those specifically provided by the manufacturer, Glenn Medical Systems, Inc., or applicable written warranty terms.

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15. Limitation of Liability

To the fullest extent permitted by law, Glenn Medical Systems, Inc. shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or related to your use of the website, products, services, online store, or website content.

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This includes, but is not limited to, damages for lost profits, lost data, business interruption, service delays, website errors, product availability, or reliance on website information.

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Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.

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16. Indemnification

You agree to defend, indemnify, and hold harmless Glenn Medical Systems, Inc., its owners, employees, representatives, affiliates, service providers, and partners from and against any claims, damages, liabilities, losses, costs, or expenses arising from your use of the website, violation of these Terms of Use, violation of applicable law, or infringement of any rights of another party.

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17. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect information submitted through the website.

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By using this website, you acknowledge that you have reviewed our Privacy Policy.

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18. Changes to These Terms

We may update these Terms of Use from time to time. Any changes will be posted on this page with the updated date above.

 

Your continued use of the website after changes are posted means you accept the revised Terms of Use.

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19. Governing Law

These Terms of Use are governed by the laws of the State of Ohio, without regard to conflict of law principles.

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Any disputes arising from or related to use of this website shall be handled in the appropriate courts located in Ohio, unless otherwise required by applicable law.

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20. Contact Us

If you have questions about these Terms of Use, please contact us:

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Glenn Medical Systems, Inc.
511 12th Street NE
Canton, Ohio 44704

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Phone: 1-800-394-0173
Fax: 1-800-274-0173
Email: info@glennmedical.com